Airport Operations Fundamentals
This course prepares you to provide you with a solid overview of the airport operations field and with tools to apply your knowledge and skills to your airport. It is designed to be useful not only for your own benefit but also to help you make better decisions for your organization.
This is a partner-taught or self-study course, which will take you approximately 45 hours to complete, depending on your previous knowledge and experience.
Student performance will be based on an examination. Please refer to the Exam Information below for more details.
The course materials are provided in e-book or printed format. Please choose the format when you register.
You will have 12 months to complete the course and exam (enrollment validity), which starts from the date you purchase the course.
The recommended level for this course is Entry-level.
What you will learn
Know the history of aviation and understand the role airports play in the economy
Discover the various airport customers and partners
Gain knowledge about the multiple operational and business functions of airports
Acquire the tools to apply your knowledge and skills to your airport environment
Operational functions of the airport
Rescue, fire fighting, and other support services
Airport issues and challenges
The future of airports
Who should attend
Recently appointed airport staff
Travel industry staff
Newcomers to the industry
An IATA Certificate is awarded to participants successfully passing the final exam.
Online exam with remote supervision
or an exam in one of IATA’s Exam Centers
(where physical presence is required)
Exam Format: Multiple Choice questions, Closed Text Book
Number of questions: 100
Time Allowance: 3 hours
Passing Grade: 60 correct answers
Distinction Grade: 90 correct answers
Number of exam attempts: 2