Airport Operations Fundamentals

About

This course prepares you to provide you with a solid overview of the airport operations field and with tools to apply your knowledge and skills to your airport. It is designed to be useful not only for your own benefit but also to help you make better decisions for your organization.

Course format

  • This is a partner-taught or self-study course, which will take you approximately 45 hours to complete, depending on your previous knowledge and experience.
  • Student performance will be based on an examination. Please refer to the Exam Information below for more details.
  • The course materials are provided in e-book or printed format. Please choose the format when you register.
  • You will have 12 months to complete the course and exam (enrollment validity), which starts from the date you purchase the course.
  • The recommended level for this course is Entry-level.
  • What you will learn

  • Know the history of aviation and understand the role airports play in the economy
  • Discover the various airport customers and partners
  • Gain knowledge about the multiple operational and business functions of airports
  • Acquire the tools to apply your knowledge and skills to your airport environment
  • Course content

  • Operational functions of the airport
  • Rescue, fire fighting, and other support services
  • Airport issues and challenges
  • The future of airports
  • iTechnological developments

    Who should attend

  • Recently appointed airport staff
  • Travel industry staff
  • Newcomers to the industry
  • Certificate awarded

    An IATA Certificate is awarded to participants successfully passing the final exam.

    Exam information

    Exam Method:

  • Online exam with remote supervision or an exam in one of IATA’s Exam Centers (where physical presence is required)
  • Exam Format: Multiple Choice questions, Closed Text Book
  • Number of questions: 100
  • Time Allowance: 3 hours
  • Passing Grade: 60 correct answers
  • Distinction Grade: 90 correct answers
  • Number of exam attempts: 2
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