Airport Operations Fundamentals

About

About The aircraft servicing and ground handling basics you need to start a career on the ramp. Ramp handling services ensure the efficient turnaround of aircraft so that flights stay on schedule. This course o????ers an introduction to ramp services as well as the ground handling standards and safety requirements you need to know to work safely on the ramp. Whether you are new to the industry or a recent recruit, this course provides a solid foundation for further professional development in the ????eld of ground operations.

Course format

  • This course requires approximately 45 hours of study to be completed in 12 months from the purchase date (enrollment validity). After the enrollment validity expires, the users will not have access to the course content and will not be able to take the exam.
  • Student performance will be based on an examination. Please refer to the Exam Information below for more details.

    What you will learn

  • Know the history of aviation and understand the role airports play in the economy
  • Discover the various airport customers and partners
  • Gain knowledge about the multiple operational and business functions of airports
  • Acquire the tools to apply your knowledge and skills to your airport environment

    • Course content

  • Operational functions of the airport
  • Rescue, fire fighting, and other support services
  • Airport issues and challenges
  • The future of airports
    • iTechnological developments

    Who should attend

  • Recently appointed airport staff
  • Travel industry staff
  • Newcomers to the industry

    • Certificate awarded

    An IATA Certificate is awarded to participants successfully passing the final exam.

    Exam information

    Exam Method:

  • Online exam with remote supervision or an exam in one of IATA’s Exam Centers (where physical presence is required)
  • Exam Format: Multiple Choice questions, Closed Text Book
  • Number of questions: 100
  • Time Allowance: 3 hours
  • Passing Grade: 60 correct answers
  • Distinction Grade: 90 correct answers
  • Number of exam attempts: 2

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