Airport Operations Fundamentals
The aircraft servicing and ground handling basics you need to start a career on the ramp. Ramp handling services ensure the efficient turnaround of aircraft so that flights stay on schedule. This course o????ers an introduction to ramp services as well as the ground handling standards and safety requirements you need to know to work safely on the ramp. Whether you are new to the industry or a recent recruit, this course provides a solid foundation for further professional development in the ????eld of ground operations.
This course requires approximately 45 hours of study to be completed in 12 months from the purchase date (enrollment validity). After the enrollment validity expires, the users will not have access to the course content and will not be able to take the exam.
Student performance will be based on an examination. Please refer to the Exam Information below for more details.
What you will learn
Know the history of aviation and understand the role airports play in the economy
Discover the various airport customers and partners
Gain knowledge about the multiple operational and business functions of airports
Acquire the tools to apply your knowledge and skills to your airport environment
Operational functions of the airport
Rescue, fire fighting, and other support services
Airport issues and challenges
The future of airports
Who should attend
Recently appointed airport staff
Travel industry staff
Newcomers to the industry
An IATA Certificate is awarded to participants successfully passing the final exam.
Online exam with remote supervision
or an exam in one of IATA’s Exam Centers
(where physical presence is required)
Exam Format: Multiple Choice questions, Closed Text Book
Number of questions: 100
Time Allowance: 3 hours
Passing Grade: 60 correct answers
Distinction Grade: 90 correct answers
Number of exam attempts: 2