Airport Ramp Services
The aircraft servicing and ground handling basics you need to start a career on the ramp. Ramp handling services ensure the e????client turnaround of aircraft so that nights stay on schedule. This course offers an introduction to ramp services as well as the ground handling standards and safety requirements you need to know to work safely on the ramp. Whether you are new to the industry or a recent recruit, this course provides a solid foundation for further professional development in the ????eld of ground operations.
This course requires approximately 44 hours of study to be completed in 12 months from the purchase date (enrollment validity). After the enrollment validity expires, the users will not have access to the course content and will not be able to take the exam.
Student performance will be based on an examination. Please refer to the Exam Information below for more details.
What you will learn
The ground operations working environment
Standard ramp operations terminology
The departments of an airport and how they work together
Basic safety and security for efficient operations
Procedures for key aircraft ground servicing tasks
IATA Airport Handling Manual and IATA Ground Operations Manual standards
Introduction to the airside environment and airport ramp services
Aircraft characteristics and turnaround plan
Cleaning, catering and other services
Ground service equipment
Standard operating procedures
Ramp security awareness
Future developments in the sector of ramp services
Who should attend
Anyone interested in pursuing a career with an airline or ground service provider
Recently recruited airline, airport, and ground handling staff
An IATA Certificate is awarded to participants successfully passing the final exam.
Online exam with remote supervision
or an exam in one of
IATA’s Exam Centers
(where physical presence is required)
Exam Format: Multiple Choice questions, Closed Text Book
Number of questions: 100
Time Allowance: 3 hours
Passing Grade: 60 correct answers
Distinction Grade: 90 correct answers
Number of exam attempts: 2