Communication Skills

The Communication Skills Training Materials offered focuses on core concepts vital to successful communication such as Styles of Communication, Effective Listening and Questioning Skills, Assertiveness, Empathy and more. To master communication skills, extensive interactive and hands-on exercises are provided during the training course which encourage learning and increase the delegates' confidence.

By the end of this course, participants will be able to:

  • Express your ideas assertively, confidently and precisely
  • Discover what you know about yourself and how others think of you
  • Empathize to establish trust and communicate effectively
  • Read and interpret body language and gestures while communicating with others
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